Privacy

PRIVACY POLICY STATEMENT
Updated and Effective May 22, 2020

U Ship IT, LLC. (“ShipMagic” or “We” or “Us”) is concerned with your privacy and your understanding of how your personally identifiable information may be collected, viewed, analyzed and used in conjunction with the U Ship IT, LLC.  ShipMagic.com website, or any ShipMagic mobile applications (collectively the shipmagic.com website and or the ShipMagic mobile applications comprise the “Services”). There are many types of personally identifiable information (“Personal Information”) which may include different categories including your name, address, email address, phone number or your social security number, but it also includes information such as gender, race, age and numerous others.  Such Personal Information may be used to identify you as a specific individual.

This Privacy Policy applies to the Services and any interaction you have with Us. When you access or use our Services, you acknowledge that you have read this Privacy Policy Statement (the “Policy”) and understand its contents. Your use of our Services is subject to the Policy.  The intent of this Policy is to document how your Personal Information may be gathered and used by U Ship IT, LLC. By using our Services, you consent to the collection of your Personal Information as outlined in this Policy.  U Ship IT, LLC. encourages all of our users to review privacy policies on any site where you may be sharing your Personal Information. Please read this Policy carefully and contact us if you have any questions at support@shipmagic.com.  U Ship IT, LLC. may update this Privacy Policy Statement from time to time.

SUMMARY
We collect certain information in order to provide our Services.  Much of this information is voluntarily provided by you and some is collected automatically or through third parties. The ShipMagic Services provide a website or application to purchase shipping where you can access rates from various shipping carriers to determine a preferred method of shipping, after which you can purchase a specific service and print the shipping label from the selected carrier.  The information required to ship a package using the selected carrier is collected and then used to print the shipping label.  That information is then sent to the carrier.  The payment is provided when you input your credit card details and this information is provided directly to the merchant service and is not stored by ShipMagic.

PERSONAL INFORMATION THAT WE MAY COLLECT FROM YOU
We may request you to enter your Personal Information in order to use our Services, or to create a ShipMagic online account, and this information may also be obtained to provide information should you contact us for customer support, participate in a promotion or special offer, or through any other direct or online contact with our company including our official social media pages.
 
In order to best operate our Service, we may request the following types of information:

  • Contact information which may include: name, mailing address, email address, phone number

  • Payment information including credit card numbers and verification information

  • User credentials for the creation of an account and verification of rights to us the Services

  • Specific shipping-based details related to the sender and/or recipient’s information in respect to the shipment and label

  • Any detail provided in a survey or questionnaire

  • Any social media usernames including anything that you post on our official social media pages or other publicly accessible  information found on the Internet as well as other information you allow to be shared that we may obtain through our ShipMagic or related social media apps, tools, widgets and plug-ins including the use of external or third-party credentials to access the ShipMagic service

  • Any other Personal Information that may be voluntarily provided to us to use our services

USAGE OF COOKIES AND WEB BEACONS
“Cookies,” are a commonly used concept on the Internet designed to store user information such as their preferences or settings when visiting a website.  We may use Cookies to improve our Services and make your web experience more personal or more convenient, but they may also be used to collect usage statistics.  Web browsers contain settings allowing you to control the use of cookies and whether you want to accept them.  In some cases, eliminating cookie access may make it impossible to access certain functions of our Services.  It is also possible that we, or a third-party advertising company may also use or provide a pixel tag, clear gif, or beacon (collectively “Tags”) to help manage and optimize our ability to measure the usage of our Services and to provide better online advertising.  Tags interact with cookies to provide better information on web usage.  For more information about “interest based” advertising you can visit the following website (not associated with U Ship IT, LLC.): 
https://optout.aboutads.info/ 

CHILDREN UNDER THE AGE OF 13
ShipMagic does not knowingly request or collect information from children under the age of 13.  If you are under 13, we ask that you not use our Services, or if you are providing the care of a child under the age of 13, we ask that you prevent them from using our Services.  If we learn that we have inadvertently collected information from a child under the age of 13, we will delete that information as quickly as possible.  If you feel that we might have information from or about a child under 13, please contact us at support@shipmagic.com.  For children ages 13 to 18, we strongly recommend gaining parental approval prior to sending any Personal Information or using our Services.

USAGE OF PERSONAL INFORMATION WE COLLECT
When we collect your information, we may use it for the following purposes:

  • Determine shipping rates and options for the described package

  • Share with our shipping partners to print carrier specific shipping labels or initiate pickup appointments

  • Collect fee payments for the services and submit to merchant services for processing

  • Provide confirmations and other communication in response to your direct use of our service

  • Provide a means to better secure our services

  • Comply with any legal requirements of our service and in defense of any legal actions

  • Respond to requests for support or other communications, questions and 

  • Create your ShipMagic account for the use of our services

  • Provide you with information about our service

  • Measure the effectiveness of our communications, marketing and advertising

  • Use aggregate and summary data to measure and define our business

When you use one of our Services, we use the Personal Information you submit to procure the requested shipping service you have selected.  The information may be shared with the selected carrier in order to print the associated shipping label. 

We may use the Personal Information we collect on our websites to provide value added services.  ShipMagic does not provide personally identifiable information to third party advertisers but may provide categorical information in order to post third party advertisements.  The information may also be used to further personal communication through the sending of messages to you.  Such messages or direct communication may be used to respond to comments, deliver notifications, or to send promotional information.  You may always opt-out of those deliveries by following the opt-out instructions on the communication or contacting us directly at support@shipmagic.com.

ShipMagic may also access, preserve and disclose any information we have about our users if required to do so by law, or in a good faith belief that such access or disclosure is reasonable necessary to avoid liability, to comply with legal process or to protect our rights and property or that of our partners or the general public.  ShipMagic is not required to contest the validity of any search warrant, subpoena or other similar governmental request.

As mentioned, we attempt to create a more personalized service for our users by customizing their experience through information we gain through the use of cookies and Tags, and other automated collections. This allows us to provide the most relevant information to each user. We also link various types of information, when available, to further enhance your experience.  

INDIVIDUAL RIGHTS IN PERSONAL DATA
In accordance with applicable law, you may have the right to: (i) request confirmation of whether we are processing your Personal Data; (ii) obtain access to or a copy of your Personal Data; (iii) receive a portable copy of your Personal Data, or ask us to send that information to another organization (the “right of data portability”); (iv) seek correction or amendment of inaccurate, untrue, incomplete, or improperly processed Personal Data; (v) restrict our processing of your Personal Data; (vi) object to our processing of your Personal Data; and (vii) request erasure of Personal Data held about you by us, subject to certain exceptions prescribed by law. If you would like to exercise any of these rights, please contact us at support@shipmagic.com. We will process such requests in accordance with applicable laws. To protect your privacy, we may take steps to verify your identity before fulfilling your request. For some requests and where permitted by law, an administrative fee may be charged. We will advise you of any applicable fee prior to performing your request.

SPECIAL NOTICE TO RESIDENTS OF CALIFORNIA
The information that we may collect as part of our Services is described in the section above titled, “Personal Information We May Collect from You”. As described in that section we may have collected the following types of information that are described as “Personal Information” in California Civil Code § 1798.80(e):

  • Name and mailing or physical address  

  • Email address and phone number

  • Login credentials for our Services such as username and password, or company code

  • Social media identifiers

  • Internet Protocol (IP) address as available

  • Internet and browser related activity tracking how a user participates with our Services

  • Activity related to use of our mobile applications

  • Unique identifier of any particular hardware used to communicate with the Services

  • Methods of payment including user provided credit card information

  • Additional information as previously described in the “Personal Information We May Collect from You” section of this policy

  • Information that may be related to a user’s employment including a company name, company address, company email address, or other company related or specific information that may be linked to an individual

  • Transactional details regarding the Services provided by ShipMagic

  • Preferential information including user behavior that we can track information on our websites and mobile apps to allow us to provide enhanced user experiences 

  • Data related to geolocation during the use of our Services

PRIVACY RIGHTS FOR RESIDENTS OF CALIFORNIA
Persons residing in the state of California have certain rights regarding the data we may obtain.

You can request that we delete any or all Personal Information that we have obtained from you while interacting with our Services or through other means.

You also have the right to request a disclosure of what Personal Information we have collected from you during the 12 months leading up to your request. You can request exactly what Personal Information we have collected, information about the categories of Personal Information that we may have had to disclose for a business purpose, the categories of sources of third parties to whom this Personal Information may have been shared, and information regarding the business objective or purpose behind the collection of any of the Personal Information.

We will respond to all valid requests regarding Personal Information as required by law an in a response relative to applicable law. Requests can be expected within 45 days. All requests will involve methods of verifying your identity prior to the release of any information.

Requests for information regarding Personal Information should be made to support@shipmagic.com.

LINKS TO 3rd PARTY SITES
Our Services may include links to other websites with different privacy policies than those adhered to by ShipMagic.  It is your responsibility to review the privacy policy of any website where you submit personally identifiable information. 

TRANSFER OF INFORMATION
We reserve the right to transfer your Personal Information in the event of a transfer of ownership of U Ship IT, LLC. via an acquisition, company merger or otherwise. 

CHANGES TO THIS POLICY
U Ship IT, LLC. may make changes to this policy from time to time to keep it updated with our Services as well as emerging technologies or usage patterns on the Internet.  We will post an effective date along with this policy in all cases.

ABOUT U Ship IT, LLC.    
U Ship IT, LLC. is a Florida Limited Liability Company and may be contacted for further information at support@shipmagic.com.